We can't wait to meet you at our New York pop up, please find everything you need to know below. If you have any further questions, do not hesitate to contact us at info@theownstudio.com.
Where and when is the pop up?
From the 19 - 23 March 2025 we will be returning to The Hotel Chelsea, 222 West Twenty-Third Street, New York to host an exclusive pop-up. When you arrive at the hotel, please ask for The OWN Studio at the front desk and they will direct you to our suite.
What pieces will be at the pop up?
Expect to see a selection of our iconic signature full length bridal styles. You’ll also be the first in the world to get an exclusive preview of our brand new drop of gowns, officially launching at the end of March. If there is a style you would particularly like to try please make a note of it in your booking form and we will do our best to make sure it is there for you. Due to demand for these gowns (and the limited space we have available) we will be prioritising these pieces and will not be bringing minis or party wear. If you are looking for party wear we recommend a virtual consultation with our amazing team in London which can be booked here
Is it possible to make changes to the designs?
Yes, we are very happy to work with you to tweak elements of a design to make it completely your own. We will be able to take you through our custom made process during your appointment.
Do you work with international brides on bespoke commissions?
We regularly work with U.S. brides who are looking for a bespoke look. This pop up is the perfect opportunity for us to kickstart the process and host a design consultation in person - if this is you, please fill in this enquiry form so we can chat to you before booking! Please note our bespoke service starts from $8000 for a simple silk slip gown, you can read more about our service here.
I am a 2025 bride, what are the lead times on the pieces?
The best time to shop for your dress is if you have twelve months or less until your wedding date - we don’t recommend booking an appointment with us if you have more time than this. As a special one-off, for the duration of the pop up we will be waiving rush order fees so please do speak to us if your wedding is very soon as we will do our best to accommodate! If your wedding is less than 6 weeks after your appointment date, get in touch and we can advise.
Can I drop in to the pop up?
The pop up showroom will be available via appointment only, during your one hour appointment you will have the showroom exclusively to yourself so you can browse and try the collection at your leisure. You will be hosted by one of the label’s co-founders who will be on hand to assist you.
Will you have any off the rack samples to buy on the day?
We do not offer off the rack samples as all our pieces are made to order.
How many people can I bring to my appointment?
Due to the intimate size of the space we recommend bringing one guest, maximum two. Unfortunately we cannot accommodate children or pets.
If I decide to purchase a piece, what happens next?
We work with international brides day in day out so you can have complete confidence in our process. We will provide you with lots of information at your appointment but here is a brief summary of what to expect:
Our styles are made to order so if you decide to go ahead with one of our pieces, we will take your measurements at your appointment and discuss with you in detail what the next steps are.
We will be in regular contact with you to keep you updated on how your pieces are tracking.
Your outfit will then be made and our meticulous quality control process will be carried out.
We will deliver your pieces to you well in advance of the wedding to allow for shipping and fitting time.
You will receive your dress complete with care information, a dress bag and hanger. We always recommend booking in an appointment with a local seamstress or tailor to make any small tweaks you might need, for example if your piece is floor length but you may want to have it hemmed to the final length locally, while you have your wedding shoes on.